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draft-ietf-ucp-tt-01.txt
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A new Request for Comments is now available in online RFC libraries.
RFC 1297:
Title: NOC Internal Integrated Trouble Ticket System
Functional Specification Wishlist
("NOC TT REQUIREMENTS")
Author: D. Johnson
Mailbox: dsj@merit.edu
Pages: 12
Characters: 32,964
This RFC describes general functions of a Trouble Ticket system that
could be designed for Network Operations Centers. The document is
being distributed to members of the Internet community in order to
stimulate discussions of new production-oriented operator-level
application tools for network operations. Hopefully, this will result
both in more ideas for improving NOC performance, and in more
available tools that incorporate those ideas.
This memo provides information for the Internet community. It does
not specify an Internet standard. Distribution of this memo is
unlimited.
Requests to be added to or deleted from this RFC-DIST distribution
list should be sent to RFC-REQUEST@NIC.DDN.MIL.
RFCs can be obtained via FTP from FTP.NISC.SRI.COM, NIS.NSF.NET,
NISC.JVNC.NET, VENERA.ISI.EDU, WUARCHIVE.WUSTL.EDU, SRC.DOC.IC.AC.UK,
or NIC.DDN.MIL.
Details on obtaining RFCs via FTP or EMAIL may be obtained by sending
an EMAIL message to "rfc-info@ISI.EDU" with the message body
"help: ways_to_get_rfcs". For example:
To: rfc-info@ISI.EDU
Subject: getting rfcs
help: ways_to_get_rfcs
Requests for special distribution should be addressed to either the
author of the RFC in question, or to NIC@NIC.DDN.MIL. Unless
specifically noted otherwise on the RFC itself, all RFCs are for
unlimited distribution.
Submissions for Requests for Comments should be sent to
RFC-EDITOR@ISI.EDU. Please consult RFC 1111, "Instructions to RFC
Authors", for further information.
Joyce K. Reynolds
USC/Information Sciences Institute