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- A new Request for Comments is now available in online RFC libraries.
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- RFC 1297:
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- Title: NOC Internal Integrated Trouble Ticket System
- Functional Specification Wishlist
- ("NOC TT REQUIREMENTS")
- Author: D. Johnson
- Mailbox: dsj@merit.edu
- Pages: 12
- Characters: 32,964
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- This RFC describes general functions of a Trouble Ticket system that
- could be designed for Network Operations Centers. The document is
- being distributed to members of the Internet community in order to
- stimulate discussions of new production-oriented operator-level
- application tools for network operations. Hopefully, this will result
- both in more ideas for improving NOC performance, and in more
- available tools that incorporate those ideas.
-
- This memo provides information for the Internet community. It does
- not specify an Internet standard. Distribution of this memo is
- unlimited.
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- Requests to be added to or deleted from this RFC-DIST distribution
- list should be sent to RFC-REQUEST@NIC.DDN.MIL.
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- Joyce K. Reynolds
- USC/Information Sciences Institute
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